Request Logs

Request logs help you troubleshoot Agent Gateway requests for a Dataset.

Open Administration > Agent Gateway, then select View Request Logs.

What Logs Show

Request logs include allowed and blocked Agent Gateway requests.

Each log entry can show:

• Time
• Actor
• Personal Access Token
• Outcome
• Area
• Action
• Transport
• Path
• Failure reason

Use the failure reason to understand which authorization gate blocked a request.

Common Failure Reasons

Failure	What To Check
Personal Access Token is not available for this Dataset	Update the token's Dataset access or use a token that is allowed for the Dataset.
User is not allowed to use Agent Gateway for this Dataset	Grant Use Agent Gateway or Manage Agent Gateway for the Dataset.
Agent Gateway access is disabled for this Dataset	Enable Agent Gateway Access on the Dataset Access Policy.
API Access or MCP Access is disabled	Enable the required transport globally and on the Dataset policy.
Area access is disabled	Enable the required Agent Gateway area on the Dataset policy.

Troubleshooting Flow

1. Confirm that the connected tool uses the expected Personal Access Token.
2. Confirm that the token has access to the requested Dataset.
3. Confirm that the Dataset Access Policy is enabled.
4. Confirm that the required transport and area are enabled.
5. Check the request log outcome and failure reason.