Shopify App: Configuration

Now comes the time to set up the app. From the dropdown menu, select the Dataset you wish to connect to.

Product ID Handler

The App provides you with two distinct options for handling the Product ID that Relewise will use.

The Recommended Approach: Metafield

This is the recommended option for live production stores where you need robust and stable product tracking.

• Metafield: This allows you to specify a custom field on your Shopify products to act as the productId for Relewise purposes.
  • Benefit: You can maintain the exact same Relewise productId for a product even if it is temporarily removed from Shopify and then added back later. This ensures that all behavioral tracking and history saved by Relewise for that product remains intact, providing the most accurate recommendations.

To set up a custom metafield, navigate to your Shopify settings, click Custom Data and further on Products. From here, you may set up the custom metafield that your App will reference. When you have a created the custom Metafield, you will need to assign a unique ID to all the products in your store, if you don't already have such a Metafield setup.

The Default Approach: Shopify's Native ID

This option is simple to set up and is typically sufficient for development, Proof-of-Concept (PoC), or free-trial environments.

• Default: This uses the Shopify native productId. Shopify IDs are unique across a Shopify Store and are safe to use with Relewise.
  • Important Caveat: Be aware that a Shopify ID can change if a product is removed from the shop and re-added later. If this happens, any behavioral tracking saved by Relewise for that product will be associated with the old, non-existent ID and will be effectively lost when the product is re-added with the new ID.

If you wish to use a Metafield as Product ID handler, make sure you copy the namespace and name of the metafield exactly.

Upon confirming your choices, you will see an overview of your selections. At this point, the app has begun integrating your product data to Relewise, and you will be able to view them under the entities section of My Relewise within a few minutes.

Sync Metafields

After confirming your choices and setting up the app, you can configure which metafields to sync with Relewise. Simply specify the namespace and key name of the metafields you want to sync.