Marketing Automation

The Marketing Automation menu contains the subitems Overview, Trigger Log, and Trigger Configuration.

Overview

On the Overview page, Relewise graphs the trigger types that have been registered as active on your site. The graph is accompanied by a counter above it, which tracks the total amount of each trigger type events, as well as the actual live view below the graphs. The live view, similar to that found on the Behavioral Trackings page, is only able to show data since you began your current session in My Relewise, and will cease to update after ten minutes of inactivity.

The My Relewise Triggers Live View

Trigger Log

The Trigger Log page lists trigger executions and lets you filter by configuration, user, and response status.

The Trigger Responses graph shows daily counts of completed Trigger executions, grouped by Trigger configuration and HTTP response status. The Summary shows totals for each group, the previous period's totals, and the change between periods. These execution counts differ from the evaluated Trigger requests shown on the Overview page.

The Data is available through date indicates how current the aggregated graph and summary are. HTTP response-status filtering applies to the log list, not the graph or summary. Use it to investigate downstream responses, and expand a log entry for details. No Response means no HTTP response was recorded; it does not establish that a request was never sent.

Use these filters:

• Trigger Configuration to narrow the log to one configuration.
• Term to search for users.
• HTTP Response Status to filter by status code.
• Show only faulted triggers to focus on executions with errors.

The list shows Created, Configuration, HTTP Response Status, and Duration. Select a row to expand the execution details.

Trigger Configuration

The Trigger Configuration page provides an overview of all Triggers set up on the Dataset, including the Trigger Type, such as Abandoned Cart or Product Interest.

Click a Trigger configuration in the overview to view its settings, including thresholds and intended behavior.

Users with the Manage Triggers permission can edit, enable, disable, and delete existing Trigger configurations. Owners and Administrators have this permission through their roles, while Members can be granted it. Without the permission, Trigger configurations remain read-only.

Only Relewise can create new Trigger configurations or change the settings that apply to all Triggers on a Dataset. Contact Support if you need help with either operation.